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Service Staff

Click on one of the people below to find out more information.

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  • Darrell Cooper, Service Director
    Darrell Cooper
    877-435-8236

    Darrell started his career in the automotive industry as an Apprentice Technician in 1972. He has experience on all types of vehicles from Motorcycles to 18 Wheelers. He has a degree in Automotive Technology and Management. Darrell left the industry for a period of time to work in Air Traffic Control. He returned to Automotive and has over 35 years experience, 28 years in management. On his off time he enjoys photography and flying his airplane.

    Darrell joined the Acura of Concord family in June 2009. 

  • Robin Anderson, Asst. Svc. Mgr.
    Robin Anderson
    877-435-8236

    This is Robin's first exposure to the automotive industry.  Since she started here at Acura of Concord in 2002, Robin has held several positions starting with Client Relations - Reception - Dispatch - Appointment Coordinator - Cashier - Warranty Administrator and is now our Assistant Service Manager. 

     According to her, she loves working at Acura of Concord because the Hendrick Automotive Group is a great family-oriented company and enjoys learning about vehicles and how they operate!  Robin loves spending her spare time with family. 


  • Ron Garcia, Service Advisor
    Ron Garcia
    877-435-8236


    Ronnie joined the Acura of Concord family in December 2004. As one of our senior advisors he is well trained to handle any of your service needs.

  • Linda Kanally, Service Advisor
    Linda Kanally
    925-674-8900


    Linda joined the Acura of Concord Family in May 2008.

    In her off time Linda enjoys good wine and boating.

  • Jeff Blankenship, Service Advisor
    Jeff Blankenship
    925-674-8900

    Jeff has over 20 years experience in the dealership area.   This shows by his extensive knowledge and interpersonal skills to promote his genuine desire to provide the best possible customer service. 

    Jeff likes working with a high quality product in the Acuras.   In his off time you will most likely find Jeff fishing, into photography or in fellowships with family and friends.

    Jeff joined the Acura of Concord family in 2009.

  • Erik Arnold, Service Advisor
    Erik Arnold
    877-435-8236

    Erik has over 25 years experience in the automotive industry.  He enjoys working at Acura of Concord because of his professional work environment.  He finds the staff and clients a pleasure to work with!

    Erik enjoys football, baseball and waterskiing.  His hobbies include offroad adventures, camping, hiking and fishing.  He also enjoys working on his garden.

    Erik joined the Acura of Concord family in November 2009.

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  • Darrell Grans, Service Advisor
    Darrell Grans

    Born: Concord, CA
    College: Valley College and The Art Institute
    Hobbies: Spend it with family and friends. You can't rewind a moment in this life. I also enjoy art, film, fitness
    Favorite Movie: That's not a fare question, I'm a movie junkie


  • Eric Gochenouer, Technician
    Eric Gochenouer
    877-435-8236

    Eric graduated from Automotive Technology in 1993.  When not at Acura of Concord he enjoys camping, hunting, shooting, paintball, PC gaming, Muay Thai and Jiu Jitsu.

    Eric joined the Acura of Concord family in March 2003. Eric is a current Acura Master technician and also a Hendrick Master Technician.

  • Efren Castillo, Technician
    Efren Castillo
    925-674-8900


    Efren joined the Acura staff in 2011 after many years of running his own facility.

  • Chat Tanson, Technician
    Chat Tanson
    877-435-8236

    Chat has been with Acura of Concord for about 5 years.  When he is not busy taking care of our customers' cars, you will find him in to basketball, tennis, hi-performance vehicles or having fun with his 3 children.

    Chat joined Acura of Concord October 2006.

  • Bill Davis, Service Technician
    Bill Davis
    877-435-8236

    Bill was one of the first Acura Technicians in the country. He joined the Acura brand at its inception and has 25 years experience with Acura. He is a Certified Acura Master Technician having completed all training Acura has to offer in addition he is also a Hendrick Master.

    Bill enjoys working at Acura of Concord because of his fellow employees and the Advanced Technology of the Acura line.

    In his off time Bill enjoys sailing and motorcycles. He is also a micro car enthusiast.

    Bill Davis has been with the Acura of Concord family since May 1989!

  • Michael Ave, Technician
    Michael Ave
    877-435-8236

    Mike has been a technician for 11 years and has been with Acura of Concord since 2003.  Mike's hobbies include riding his custom chopper, collecting guns and spending time with family and friends.

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  • Ed Kuang, Technician
    Ed Kuang
    877-435-8236

    Ed joined the Acura of Concord family in April 2000.

  • Tony Ross, Technician
    Tony Ross
    877-435-8236

     


  • Darren Alcantara, Technician
    Darren Alcantara
    877-435-8236

    "I've been with Acura of Concord for five years now.  I'm a very active and physical person who loves being outdoors and on the move throughout the day.  I'm an avid Brazilian Jiu Jitsu competitor, rock climber and food enthusiast.  I enjoy working on cars and making them run better and longer which is why the Hendrick Automotive Group is the perfect place for me!"

    Darren first joined the Acura of Concord family in May 2006.

  • Ray Souheaver, Technician
    Ray Souheaver
    925-674-8900

     

    Ray joined Acura of Concord almost a year ago. Ray has extensive experience before he came to us in high-end European Luxury Vehicles. After a tour of duty in the Marine Corps Ray became an apprentice and worked his way to Master Technician.

    In his free time Ray enjoys Abalone diving and helping others.

    Ray joined Acura of Concord in July 2009.


  • Shane Kendrick, Technician
    Shane Kendrick
    877-435-8236

    Shane joined the Acura of Concord family in June 2000. Shane is both a Acura Master technician as well as meeting the Hendrick standard for a master techncian.

    In his spare time Shane enjoys coaching his kids baseball team.

  • Carlos Diaz, Technician
    Carlos Diaz
    877-435-8236

    Carlos has been in the automotive field for over 15 years.  Carlos enjoys working on restorations.  He enjoys the Hendrick Organization and all his co-workers.

    Carlos joined the Acura of Concord family in 2009.

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  • Marlo Bucaojit, Technician
    Marlo Bucaojit
    877-435-8236

    Marlo has been in the automotive field since 1988.  He is very detailed in his work.  Marlo joined the Acura of Concord family in September 2006. 

    He is a very busy person away from work.  You may find him at an event as a DJ or conducting kick-boxing classes which promotes the self-discipline he exhibits in all his ventures at both work and home.

  • Alejandro Nava, Detailer
    Alejandro Nava
    877-435-8236

    Alejandro joined the Acura of Concord family in August 2000.

  • Jame Catubig, Detailer
    Jame Catubig
    877-435-8236

    James joined the Acura of Concord family in May 2006.

  • Lauro Cortes, Detailer
    Lauro Cortes
    877-435-8236

    Lauro joined the Acura of Concord family in November 2001.

  • Saul Sanchez, Carwash
    Saul Sanchez
    877-435-8236

    Saul joined the Acura of Concord family in October 2005.

  • Jose Martinez, Car washer
    Jose Martinez


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  • David Matheson, Driver
    David Matheson
    877-435-8236

    David joined the Acura of Concord family in May 2008.

  • Matthew Hinse, Porter
    Matthew Hinse
    877-435-8236

    Matthew joined the Acura of Concord family in May 2008.

    There is a good chance that if you need a shuttle ride while your car is in, Matthew will be your friendly driver ready to deliver you safely to your destination.

  • Susan Thomas, Cashier
    Susan Thomas
    877-435-8236

    "I have been working as a Service Receptionist since 1997. I have been at Acura of Concord and with the Hendrick Automotive Group since November 2004. I love working with people.

    In my free time I enjoy reading, visiting with friends and a good glass of wine. But most of all I love being with my son and daughter and my new granddaughter and another on the way!"

     


     

  • Donna Lewis, Cashier
    Donna Lewis
    877-435-8236

    Donna joined the Acura of Concord family in May 2006.   This is Donna's first automotive dealership experience and she has been enjoying it!    She finds that working with one of the best Hendrick Automotive Group stores has been a very rewarding experience and is happy to be working with an amazing group of people!

     

    Donna enjoys working with the public and meeting new people.   When away from her Acura of Concord family she loves spending time with family and friends!

  • Michelle Mackey, Cashier
    Michelle Mackey
    877-435-8236

    Michelle joined the Acura of Concord family in 2009. Michelle is a ultimate team player! You may find her anywhere in service helping out where ever needed.

  • Nicholas Souheaver, Porter
    Nicholas Souheaver
    (925) 674-8900


    Nick joined Acura of Concord in 2011