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Managers & Staff

Click on one of the people below to find out more information.

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  • Mark Dowling, General Manager
    Mark Dowling
    (925)674-1900

    Mark joined the Acura of Concord family in Febuary 1993.

  • Cindy Kanally, Controller
    Cindy Kanally
    (925) 674-1900

    Cindy started her career in the Automotive industry as a receptionist at an automotive dealership in Fremont in 1973, afterwhich, she became a representative for ADP in the 1980's in Computer Service and then in Sales.  She went back to the dealership world in 1990 as Office Manager.  Working at Acura of Concord (part of the Hendrick Automotive Group) for the past 17 years has been a very fulfilling career for Cindy.

    Cindy joined Acura of Concord February 1993.

  • Darrell Cooper, Service Director
    Darrell Cooper
    (925) 674-8900

    Darrell started his career in the automotive industry as an Apprentice Technician in 1972. He has experience on all types of vehicles from Motorcycles to 18 Wheelers. He has a degree in Automotive Technology and Management. Darrell left the industry for a period of time to work in Air Traffic Control. He returned to Automotive and has over 35 years experience, 28 years in management. On his off time he enjoys photography and flying his airplane.

    Darrell joined Acura of Concord in June 2009.

  • John Diggs, Parts Director
    John Diggs
    (925) 288-3106

    "I came to work at Acura of Concord June 1989 to head up the Parts Department and still going strong 21 years later!  My longevity with this company stems from working for a fantastic company, the Hendrick Automotive Group, working with a great group of people and a great manufacturer, Acura.

    Our family loves the product, so much so that we have three Acuras in our driveway and a total of eight in our extended family!  I have a wonderful family, married (20+ years) with two children.  We enjoy dirt biking, sports and hanging out with family." 

  • Mike Cartisano, Used Car Mgr.
    Mike Cartisano
    (925)674-1900


    Mike joined the Acura of Concord family in November 2011.
    with 23 years of customer service experience Mike enjoys the relationships he builds with the client and his fellow team mates

  • Christina Campbell, Sales Manager
    Christina Campbell
    925-674-1900

    Christina joined the Acura of Concord family in March 2010.

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  • Zarif Saeed, Finance Director
    Zarif Saeed
    (925) 674-1900

    I joined Acura of Concord in 2004. I am currently the Finance Director. My goal is to assist you in having the best possible experience of buying your car, new or pre-owned.

    Please feel free to call me if you have any questions about your new or pre-owned vehicle fiancing.

  • Amin Siddiq, Finance Manager
    Amin Siddiq
    (925) 674-1900


    Amin joined the Acura of Concord family in August 2007.

  • Tim McMillen, Recon Mgr.
    Tim McMillen
    (925) 674-1900

    Tim McMillen has been in the automotive industry for at least 29 years.  He loves working for Acura of Concord under the Hendrick Automotive Group.

    During his spare time he enjoys dirt biking with his sons and is into remote control cars and boats as a hobby.

    Tim joined the Acura of Concord family in November 1997.

  • Robin Anderson, Asst. Svc. Mgr.
    Robin Anderson
    (925) 288-3440

    This is Robin's first exposure to the automotive industry.  Since she started here at Acura of Concord in 2002, Robin has held several positions starting with Client Relations - Reception - Dispatch - Appointment Coordinator - Cashier - Warranty Administrator and is now our Assistant Service Manager. 

     According to her, she loves working at Acura of Concord because the Hendrick Automotive Group is a great family-oriented company and enjoys learning about vehicles and how they operate!  Robin loves spending her spare time with family. 

  • Keith Whisten, Parts Manager
    Keith Whisten
    (925) 288-3459

    Keith has least 29 years of Automotive experience.  He started with Acura of Concord  21 years ago when the store opened in May 1989.  He enjoys working with the Acura product because of the quality of cars, the support of American Honda and the Hendrick Automotive Group.  He spends his spare time coaching high school Lacrosse. 

    Keith is supported by his wonderful wife and two boys!

  • Roberta Brinkman, Office
    Roberta Brinkman
    9252883104

    Roberta has been in the Automotive industry for at least 25 years.  She enjoys working at Acura of Concord (part of the Hendrick Automotive Group) because of friendships she has developed and the environment she is in. 

    When not at work, Roberta loves to exercise: Pilates, yoga and walking.  She is a very talented recording artist, songwriter and musician.  She is currently recording a new album.

     Roberta joined the Acura of Concord family in September 1995.

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  • Kent Fraser, Bus. Office
    Kent Fraser
    (925) 674-1900

    Kent is a native Concordian who has been in the Automotive Industry for more than 29 years.  He enjoys working with his professional co-workers at Acura of Concord.

    Kent joined Acura of Concord September 2007.

  • Sue Thomas, Business Office
    Sue Thomas
    (925) 674-1900

    "I have been working as a Service Receptionist since 1997. I have been at Acura of Concord and with the Hendrick Automotive Group since November 2004. I love working with people.

    In my free time I enjoy reading, visiting with friends and a good glass of wine. But most of all I love being with my son and daughter and my new granddaughter and another on the way!"

     

  • Lisa Sassenberg, BDR
    Lisa Sassenberg
    (888)699-0927


    Lisa joined the Acura of Concord family in November 2011.

  • Sharon Luzano, BDR
    Sharon Luzano
    888-490-4563

    Sharon joined the Acura of Concord family in May 2010.

  • John Bruno, Internet Manager
    John Bruno
    925-674-1900

    John Bruno joined the Acura of Concord family in February 2011.

  • Terry Dudley, Client Advisor
    Terry Dudley
    (925) 288-3109

    Terry joined Acura of Concord in October 2003.  His interests include sports, wine, food and cooking.

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  • Jerry Ponciano, Client Advisor
    Jerry Ponciano
    (925) 674-1900

    "With 32 years experience in the automotive industry, Acura of Concord is the 3rd dealership I have worked for.

    Acura of Concord is by far the best place I have ever worked at.  Always putting customer satisfaction first before profitability is huge! 

    When I'm not at work, I enjoy being outdoors; gardening, spending time with my dog (Suki) and riding and showing my horse (Cole), which leaves me with little time for anything else!

    Jerry joined Acura of Concord in November 1997.

  • Alex Rigali, Client Advisor
    Alex Rigali
    925-674-1900

    I am a professional sales client advisor who is dedicated to giving my customers the best treatment before, during and after the sale that they deserve.
    I feel that the Hendrick Auto Group is the Premier Automotve Group in the United States. At Hendrick our primary concern is your satisfaction.

    I am available for you any time at (510) 384-3247

    Alex

  • Kwun Lai, Client Advisor
    Kwun Lai
    925-674-1900


  • Peter Nwachukwu, Advisor
    Peter Nwachukwu
    (925) 674-1900

  • Virginia Churchill, Client Advisor
    Virginia Churchill
    (925)674-1900

    Virginia joined the Acura of Concord family in October 2011.

  • Cameron Heppler, Client Advisor
    Cameron Heppler
    925-674-8900

    Cameron joined Acura of Concord in 2011.

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  • Thomas Almeida, Sales Consultant
    Thomas Almeida
    (925)674-1900


    Thomas joined the Acura of Concord family in January 2012.

  • Ron Garcia, Service Advisor
    Ron Garcia
    877-435-8236

    Ron has been with Acura of Concord since 2004. As a senior advisor he is able to take care of all of your service needs.

  • Linda Kanally, Service Advisor
    Linda Kanally
    877-435-8236

    Linda joined the Acura of Concord family in May 2008.

    in her spare time you will probably find Linda out on her boat.

  • Jeff Blankenship, Service Advisor
    Jeff Blankenship
    877-435-8236

    Jeff has over 20 years experience in the dealership area.   This shows by his extensive knowledge and interpersonal skills to promote his genuine desire to provide the best possible customer service. 

    Jeff likes working with a high quality product in the Acuras.   In his off time you will most likely find Jeff fishing, into photography or in fellowships with family and friends.

    Jeff joined the Acura of Concord family in 2009.

  • Erik Arnold, Service Advisor
    Erik Arnold
    877-435-8236

    Erik has over 25 years experience in the automotive industry.  He enjoys working at Acura of Concord because of his professional work environment.  He finds the staff and clients a pleasure to work with!

    Erik enjoys football, baseball and waterskiing.  His hobbies include offroad adventures, camping, hiking and fishing.  He also enjoys working on his garden.

    Erik joined the Acura of Concord family in November 2009.

  • Darrell Grans, Service Advisor
    Darrell Grans


    Born: Concord, CA
    College: Valley College and The Art Institute
    Hobbies: Spend it with family and friends. You can't rewind a moment in this life. I also enjoy art, film, fitness
    Favorite Movie: That's not a fare question, I'm a movie junkie

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  • Eric Gochenouer, Technician
    Eric Gochenouer
    (925) 674-1900

    Eric graduated from Automotive Technology in 1993.  When not at Acura of Concord he enjoys camping, hunting, shooting, paintball, PC gaming, Muay Thai and Jiu Jitsu.

    Eric joined the Acura of Concord family in March 2003.

    Eric is a current Acura Master Technician as well as a Hendrick Master!

  • Efren Castillo, Technician
    Efren Castillo


  • Chat Tanson, Technician
    Chat Tanson
    (925) 674-1900

  • Bill Davis, Technician
    Bill Davis
    877-435-8236

    Bill was one of the first Acura Technicians in the country. He joined the Acura brand at its inception and has 24 years experience with Acura. He is a Certified Acura Master Technician having completed all training Acura has to offer.

    Bill enjoys working at Acura of Concord because of his fellow employees and the Advanced Technology of the Acura line.

    In his off time Bill enjoys sailing and motorcycles. He is also a micro car enthusiast.

    Bill Davis has been with the Acura of Concord family since May 1989!

  • Mike Ave, Technician
    Mike Ave
    (925) 674-1900

    Mike has been a technician for 10 years and has been with Acura of Concord since 2003.  Mike's hobbies include riding his custom chopper, collecting guns and spending time with family and friends.

     

     

  • Tony Ross, Technician
    Tony Ross
    (925) 674-1900

     

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  • Darren Alcantara, Technician
    Darren Alcantara
    877-435-8236

    "I've been with Acura of Concord for four years now.  I'm a very active and physical person who loves being outdoors and on the move throughout the day.  I'm an avid Brazilian Jiu Jitsu competitor, rock climber and food enthusiast.  I enjoy working on cars and making them run better and longer which is why the Hendrick Automotive Group is the perfect place for me!"

    Darren first joined the Acura of Concord family in May 2006.

  • Ed Kuang, Technician
    Ed Kuang
    (925) 674-1900

    Ed joined Acura of Concord April 2000.

  • Ray Souheaver, Technician
    Ray Souheaver
    (925) 674-8900

    Ray joined Acura of Concord almost a year ago. Ray has extensive experience before he came to us in high-end European Luxury Vehicles. After a tour of duty in the Marine Corps Ray became an apprentice and worked his way to Master Technician.

    In his free time Ray enjoys abalone diving and helping others.

    Ray joined Acura of Concord in July 2009.

  • Shane Kendrick, Technician
    Shane Kendrick
    877-435-8236

    Shane is a Acura Master Technician as well as a Hendrick Master Technician.

    Away from work you will probably find Shane coaching his kids baseball team.

  • Carlos Diaz, Technician
    Carlos Diaz
    877-435-8236

    Carlos has been in the automotive field for over 15 years.  Carlos enjoys working on restorations.  He enjoys the Hendrick Organization and all his co-workers.

    Carlos joined the Acura of Concord family in 2009.

  • Marlo Bucaojit, Technician
    Marlo Bucaojit
    (925) 674-1900

    Marlo has been in the automotive field since 1988.  He is very detailed in his work.  Marlo joined the Acura of Concord family in September 2006. 

    He is a very busy person away from work.  You may find him at an event as a DJ or conducting kick-boxing classes which promotes the self-discipline he exhibits in all his ventures at both work and home.

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  • Mike Gillem, Acura Parts
    Mike Gillem
    (925) 674-1900

    "I'm an ASE and Hendrick Automotive Group certified Master Parts Technician.  I started working at Acura of Concord 17 years ago.  I have worked with a great group of people from day one and don't plan on leaving any time soon!  I am happy to work with a product like Acura!"

    Mike joined Acura of Concord August 1992.

  • Alan Solomon, Acura Parts
    Alan Solomon
    (925) 674-1900

  • Victor Aguirre, Driver
    Victor Aguirre
    (925) 674-1900

  • Robert Jemera, Parts Dept
    Robert Jemera
    (925) 674-1900

    Robert joined Acura of Concord October 2007.

  • Anthony LeSage, Driver
    Anthony LeSage
    877-435-8236

    "I just joined Acura of Concord in 2010 but I was eager to come to work here because of all the good things I've heard about the Hendrick Automotive Group and Acura of Concord.  So far it's been a great place to work and I'm looking forward to building my career with Acura of Concord.  In my spare time I enjoy sports, going to the gym and hanging out with family."

    Anthony joined the Acura of Concord family in early 2010.

  • Alejandro Nava, Senior Detailer
    Alejandro Nava
    (925) 674-8900

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  • James Catubig, Detailer
    James Catubig
    (925) 674-1900

  • Lauro Cortes, Detail Staff
    Lauro Cortes
    (925) 674-1900

  • Saul Sanchez, Carwash
    Saul Sanchez
    (925) 674-1900

  • Jose Martinez, Car washer
    Jose Martinez


  • David Mattheson, Shuttle Driver
    David Mattheson
    (925) 674-1900

  • Matthew Hinse, Porter
    Matthew Hinse
    (925) 674-1900

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  • Nick Souheaver, Porter
    Nick Souheaver
    (925) 674-8900

    Nick joined Acura of Concord in 2011.

  • Donna Lewis, Cashier
    Donna Lewis
    (925) 674-1900

    Donna joined the Acura of Concord family in May 2006.   This is Donna's first automotive dealership experience and she has been enjoying it!    She finds that working with one of the best Hendrick Automotive Group stores has been a very rewarding experience and is happy to be working with an amazing group of people!

     

    Donna enjoys working with the public and meeting new people.   When away from her Acura of Concord family she loves spending time with family and friends!

  • Michelle Mackey, Cashier
    Michelle Mackey
    877-435-8236


  • Raffy Pangilinan, Sales Manager
    Raffy Pangilinan
    (925)674-1900

    Raffy joined the Acura of Concord family in February 2012.